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Terms and Conditions


Point Duty Pty Ltd (ABN 69 109 675 701) is a technology company delivering software services to range of government and business sectors.

The use of Point Duty services, which includes website use and product purchase, is governed by the terms and agreement set forth below. Your use of web services indicates acceptance of these terms and conditions. Point Duty Pty Ltd is also referred to as 'us', 'Point Duty', and 'we'. The client is the individual, group or organisation who is using the services. It is also referred to 'you', ‘users’ 'and clients'.

This statement applies to user interactions with Point Duty’s website. While care is taken to ensure accuracy, Point Duty cannot guarantee that information expressed here is correct and recommends that users exercise their own skill and care with respect to its use.

These terms and conditions are governed by the laws of Australia.

Point Duty reserves the right to change the terms and conditions at any time.


All information, text, Point Duty product identifiers and derivatives of the product identifiers, graphics, photographs, files, audio and video content on this website is copyright Point Duty Pty Ltd. The content is protected by Australian and international copyright and trademark laws where applicable.

The content is intended for general use and information. The information and files on the site may be downloaded, stored in cache, displayed and printed. Content must not be modified, copied, reproduced, or republished except with the written authorisation of Point Duty Pty Ltd.


The staff who maintain and operate the Point Duty website are subject to the Privacy and Personal Information Protection Act 1998 .


Point Duty makes every effort to ensure that the content of our website is accurate and up to date and makes no warranty or undertaking, whether expressed or implied, nor does it assume any legal liability, whether direct or indirect.

Point Duty will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.


Please read our privacy policy for full details of how we collect and use personal information via our web services.

Registration and Account Security

If you register for an account with Point Duty, you agree to:

  • Provide accurate, current and complete information as required for registering to purchase and use products of Point Duty.
  • Maintain the security of your password and any licencing keys.
  • Update account details when required so they are accurate and current.
  • Accept all risks of unauthorized access including being responsible for all activity of the use of Point Duty web services.

Point Duty and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Point Duty is not responsible for the loss or misplacement of user account details or credit card data.

Subscription details and service requests

Personal information you provide when you register for email newsletters or request services online will only be used for the purpose indicated for that particular service.

Purchases via Online Store

All product prices in Point Duty’s online store and licences may adjust depending on current economic trends. Point Duty also maintains the following:

  • You are responsible for any taxes that incur from a purchase
  • Payment deadlines for invoices are to be met (if applicable)

Electronic Communications

When you visit the Point Duty website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement, and that such communications be in writing.

Third Party Services

Point Duty’s web services may include external links to third party providers. Point Duty does not represent nor is responsible for third party services therefore you use them at your own risk.

Third Party Content

Some of the information provided on this website is supplied by third parties.

It is important that all users understand that third party information is not provided or endorsed by us and your legal relationship is with the third party supplier.

Please be aware that we have not necessarily checked third party content.


The listing of a person or organisation in any part of this website in no way implies any form of endorsement by Point Duty of the products or services provided by that person or organisation.

Use of Web Services

Point Duty strictly prohibits unauthorised use of their web services. Which includes the following:

  • Interfere, replicate, duplicate or otherwise tamper with any Point Duty service without permission from the company beforehand.
  • Using any web service in a method contrary to its primary use.
  • Allow third party access to Point Duty services using your account.
  • Providing confidential details to an unregistered or unauthorised third party which includes the following: licencing keys, passwords, contact details and any documentation.

Provision of a Secure Service

While no system is 100% safe and secure from attacks or probes, Point Duty maintains a high degree of discretion and care to deliver a secure environment to correctly handle and process requests from clients using their web services. However, Point Duty cannot guarantee a 100% safeguard against attacks at all time due to the nature of the Internet. More information on how we handle personal data can be viewed in our privacy policy.

Product Descriptions

Point Duty and its associates attempt to be as accurate as possible. However, Point Duty does not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free.

Users 16 years and under

If you are aged 16 or under, you need your parent or guardian's permission before you provide personal information to Point Duty through our website. Users without parental or guardian consent are not allowed to provide us with personal information.

Contacting us

Point Duty welcomes your comments regarding this Privacy Policy. If you have any questions about our terms and conditions and would like further information, please contact us by any of the following means:


Kon-Tiki Business Centre
Tower 2, Tenancy Level 3, T2.312
55 Plaza Pde, Maroochydore, Queensland
Australia 4558


+61 7 5406 2161